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  • Payment Confirmation Our new customer billing system processes your payment right away. You no longer need to call to provide a payment confirmation number. Your account balance will update...
  • Outage Map The APS Outage Map is an up-to-date resource that includes details about all current outages in your area with an easy-to-use interactive map. You can view information about power...
  • APS Account Number As of March 7, 2017, your account number will be 10 digits instead of 9 digits. Your former account number will be linked to your new one for seamless transactions, but please use...
  • Calculating Your Budget Billing Payment To ensure your payments keep pace with your actual usage, we periodically recalculate your Budget Billing payment amount using these steps: Step 1: We add the last 12 months of...
  • Identify a Scam APS will never call and threaten to disconnect your service unless you make an immediate payment. In addition, our employees will never ask for your bank account information or...
  • Electrical Safety & Emergency Instructions 1. Keep your distance. Stay at least 100 feet away. The ground may be electrified and could cause a shock. 2. If the line is touching your car, stay in your car. The tires are...
  • Pause AutoPay Payment You can pause (stop) your current AutoPay payment without un-enrolling from AutoPay. To pause/stop your payment, follow these steps: 1. Log in to your ‘my account’ on aps.com. 2...
  • Powering a School in Puerto Rico _
  • How do I know if a call is from APS? _
  • Register My Account Your APS online account gives you quick access to the information you need the most and lets you pay online fast. Note: If you are not financially responsible for the account, you...
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